After-sale service 售后服务
A: Good morning, sir. May I help you?
B: Yes. I'd like to speak to the manager, please.
A: I'm sorry our manager has been out. What can I do for you?
B: I bought a computer from your company the day before yesterday, but it doesn't work today.
A: So you are saying you turn on the computer and see nothing.
B: Yes, it is so strange.
A: From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer.
B: No matter what problem is, I need the computer to work.
A: I see, is there any way you could bring it in to be locked at? If not, our repaireman can come to you.
B: I would prefer if he comes here.
A: No problem, sir.
第 1 页：正文部分
第 2 页：重点讲解
1.prefer something to something 选择某事物(而不选择他事物)
There's coffee or tea. Which would you prefer?
I prefer walking to cycling.
2.don't work 不好使;背谬;不工作
List all the places and people you could potentially work with if things don't work out.
You sit near people you don't work with but you have to hear them and see them all the time.