[00:03.35]but I talk to skeptics who claim there is no hope.
[00:08.10]They say: "Inequity has been with us since the beginning,
[00:12.22]and will be with us till the end-because people just don't care."
[00:19.39]I completely disagree.
[00:23.01]I believe we have more caring than we know what to do with.
[00:29.55]All of us here in this yard, at one time or another,
[00:34.20]have seen human tragedies that broke our hearts,
[00:38.03]and yet we did nothing-not because we didn't care,
[00:41.56]but because we didn't know what to do.
[00:45.05]If we had known how to help, we would have acted.
[00:49.11]The barrier to change is not too little caring;
[00:53.40]it is too much complexity.
[00:56.06]To turn caring into action,
[00:58.28]we need to see a problem, see a solution, and see the impact.
[01:04.31]Bu complexity blocks all three steps.
[01:09.19]Even with the advent of the Internet and 24-hour news,
[01:14.10]it is still a complex enterprise to get people to truly see the problems.
[01:19.52]When an airplane crashes,
[01:21.39]official immediately call a press conference.
[01:24.28]They promise to investigate, determine the cause, and prevent similar crashes in the future.
[01:31.18]But if the officials were brutally honest,
[01:34.09]they would say: "Of all the people in the world who died today from preventable causes,
[01:41.53]one half of one percent were on this plane.
[01:45.57]We're determined to do everything possible to solve the problem that took the lives of the one of one percent."