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> 行业英语 > 旅游英语 > 周计划:英语口语之旅游英语 >  第23篇

第四周:星期五 Maintenance Service 维修服务

所属教程:周计划:英语口语之旅游英语

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2018年06月17日

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☆I'm from the maintenance department. 我是维修部的。

☆There's something wrong with the air conditioner. 空调有点毛病。

☆The shower doesn't work. 浴室喷头坏了。

☆It is out of order, and I'll replace it with a new one. 这个坏了,我马上换一个新的。

☆I'll check and see what the problem is. 让我看看是什么毛病。

☆It's all right now. You may try it. 现在修好了,您可以试一下。

☆Some parts need to be replaced. I'll be back soon. 有几个零件要换,我去取,很快就回来。

☆The toilet doesn't flush. 马桶无法冲水。

☆The light in this room is too dim. 这房间里的灯光太暗了。

A:Housekeeping. May I come in?

B:Sure, come in.

A:Thank you, Miss. Have you called for service?

B:Yes, I'm afraid there's something wrong with the TV. The picture is Fuzzy.

A:May I have a look at it?

B:Here it is.

A:(Tries to fix it, but in vain.) Don't worry, Miss. I'll report to the Maintenance Department right away. It will be repaired in a few minutes.

B:Thanks a lot. By the way, the air conditioner does not work. It's so hot in this room.

A:I'll ask the electrician to check it, too.

A:客房服务。我可以进来吗?

B:当然可以,进来吧。

A:谢谢你,小姐。请问有什么需要?

B:是的,我恐怕这部电视有点问题,画面摇摆不定。

A:让我看看好吗?

B:在这里。

A:(尝试修理,但失败了。)别担心,小姐,我会立刻通知维修部,很快就会修理好的。

B:谢谢你。还有,这部空调坏了。这房间热得要死。

A:我会通知电工一并检查的。

A:Room attendant, could you come here, please?

B:May I help you?

A:Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking from the shower nozzle. What's wrong with it?

B:I'll call the Maintenance Department.

A:Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all of the lamps do not work.

B:Don't worry, leave it to me.

A:There's something more. The color TV in this room does not give clear pictures.

B:I see. I will send electricians here to fix them.

A:Thank you very much.

B:Don't mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes.

A:服务员,过来一下可以吗?

B:我能为您做些什么吗?

A:是的。您能到浴室来看看好吗?水箱里的水溢出来了,淋浴的喷头也在漏水。这是怎么回事?

B:我给维修部打个电话。

A:你能过来看一下床头柜电钮板吗?我想一定是出了毛病,因为几乎所有的灯都不亮了。

B:别着急,我来处理。

A:还有别的事。房间里的电视图像很不清楚。

B:我知道了。我派电工来修理。

A:非常感谢。

B:夫人,请别客气。非常抱歉给您带来不便。请稍等片刻。

A:Room Service. May I help you?

B:This is from Room 306. I'm afraid that the heating system doesn't work. It's very cold here.

A:Have you switched on the radiator?

B:Yes. I have switched it on for almost an hour. The room is still very cold.

A:We're terribly sorry for that. Well send our staff to fix it now. Or do you want to change your room?

B:I prefer not to move first.

A:OK. Is it convenient for us to come now?

B:Yes, please.

A:客房服务部。有什么可以为您效劳的吗?

B:这是306号房。恐怕暖气系统坏了,这里很冷。

A:你有没有开暖炉?

B:有,我已开了约1个小时,但房间依然很冷。

A:真是对不起。我们会派员工修理,你想调房吗?

B:我暂时先不调房。

A:好的。我们现在来方便吗?

B:方便。谢谢。

A:Maintenance Department. May I come in?

B:Come in, please.

A:Did you call us?

B:Yes. The television is not working properly.

A:What's the problem?

B:The remote control doesn't work. I turned on the television, but I can't change the channel.

A:Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.

B:That's great.

A:Is there anything else I can do for you?

B:No, thanks.

A:If you have any problems, just call us.

B:OK. Thank you.

A:维修部。我可以进来吗?

B:请进。

A:是您给我们打的电话吗?

B:是的。这个电视有些毛病。

A:有什么问题?

B:遥控器有问题。我把电视打开了,但是我无法换台。

A:让我看看。我想电池可能该换了。我换上新的。好,现在行了。

B:太好了。

A:还有什么其他问题吗?

B:没有了。

A:如果有问题,请给我们打电话。

B:好的。谢谢。

A:Maintenance Department. Can I help you?

B:Yes, there seems to be something wrong with the toilet.

A:We'll send someone to repair it immediately. What's your room number, please?

B:1287.

(A moment later)

A:May I come in?

B:Come in.

A:What's the trouble with the toilet?

B:The toilet doesn't flush.

A:Let me see. Oh, it's clogged... it's all right now. You may try it.

B:Yes, it's working now. Thank you.

A:You're welcome. Anything else?

B:The water tap drips all night long. I can hardly sleep.

A:I'm very sorry, Miss. Some part needs to be replaced. I will be back soon.

A:维修服务中心。需要帮忙吗?

B:是的,我房间里的马桶好像出了点毛病。

A:我们会马上派人来修的。请问你的房间号是多少?

B:1287。

(过了一会儿)

A:我可以进去吗?

B:进来。

A:马桶有什么毛病?

B:马桶冲不下去了。

A:让我看看。噢,被塞住了......现在好了,你可以试试。

B:好了,能冲下去了。谢谢你。

A:别客气。还有什么事吗?

B:水龙头整夜都在滴水。我很难入睡。

A:很抱歉,小姐。有个零件要换了,我一会儿就回来。

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