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> 行业英语 > 职场英语 > 每日商务英语口语 >  第9篇

实用商务英语 先要查看目的地住宿

所属教程:每日商务英语口语

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2021年09月25日

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2 先要查看目的地住宿

你将听到的

热情接待

How may I be of assistance?

询问姓名

Could I take your name, please?

预订时长

How long will you be staying?

房间数量

How many rooms would you like to book?

客人数量

How many guests will there be in your party?

仔细查询

Let me check the booking system.

提醒顾客

If you wish to extend your stay just come and let us know.

收取定金

I am going to have to take a deposit of ten percent of the total cost.

你也许会说

电话预订

I'd like to book a room.

收费情况

Do you have any discounts available?

无法预订

Can you recommend another hotel near there?

职场心经

酒店预订的原则是越早越好,因为除了可以保证订到满意的房间,许多酒店或酒店预订公司都会给提前订房的顾客一定的奖品。

如果你没有提前预订,并且正好赶上酒店业的旺季,那么有一个小技巧也能助你比较容易找到客房。你可以选择在一天中的下午四点至六点到酒店办入住手续,因为这时候刚好是退房的高峰,也同时是再有人入住的几率最小的时候,酒店要这时候是最有可能有空房的。

必备的词汇热身

● cause [kɔ:z] n.原因

● regard [riˈɡɑ:d] v.关于

● approval [əˈpru:vəl] n.批准;认可;赞成

● reserve [riˈzə:v] v.预订

● meet the requirements 到达要求

● ahead of schedule 提前

当预订客房的时候你会听到

How may I be of assistance?

我能帮您什么忙吗?

Could I take your name, please?

我能记下您的名字吗?

How long will you be staying?

您想住多久呢?

How many rooms would you like to book?

你想预订多少个房间?

How many guests will there be in your party?

您一行有多少客人呢?

Let me check the booking system.

让我查查预定系统。

If you wish to extend your stay just come and let us know.

假如您想延长住宿就来告诉我们。

I am going to have to take a deposit of ten percent of the total cost.

我必须收您总价百分之十的定金。

当预订客房的时候你会说

1.I am calling from Beijing.

我是从北京打来的。

2.I'd like to book a room.

我想预订房间。

3.Do you have any discounts available?

你们现在有折扣吗?

4.Do you accept VISA cards?

你们接受维萨卡吗?

VISA又译为维萨、维信,是一个信用卡品牌,由位于美国加利福尼亚州圣弗朗西斯科市的Visa国际组织负责经营和管理。VISA卡于1976年开始发行,它的前身是由美洲银行所发行的Bank Americard。

5.Can you recommend another hotel near there?

你能为我推荐一家那附近的饭店吗?

6.It is in the name of Mr. Chen.

它是在陈先生的名义下。

7.May I see the room?

我可以看一下房间吗?

8.Have you got a vacant room on the fifth floor?

你们5楼有空房吗?

9.Would you tell me the rate per night for a single room with a bath?

请告诉我带有洗澡间的单人房的价格,好吗?

10.How much do you charge a day?

每日收费是多少?

11.Does it include service charge?

含服务费吗?

12.Do you need a deposit?

需要付押金吗?

13.It's not possible to change the date.

更改日期是不可能的。

拓展学习

宾馆情况

A:Is there a TV set in the room?

房间里有电视机吗?

B:Yes, there is.

是的,有。

Do you have better rooms?

你们有没有更好的房间?

Is there a bigger room available?

你们有没有更大的房间?

Is hot water available any time?

任何时间都有热水吗?

订房要求

A:We'll take two connecting rooms.

我们订两间相邻的房间。

B:OK. I will arrange it for you.

好的,我会为您安排的。

I want a double room with harbor view.

我想要一间面向大海的双人房。

I want a quiet room.

我需要一间安静的房间。

I think the rooms face to south are warmer by far than the north.

我觉得南向的房子比北向的要暖和得多。

作程度副词时,far和by far近义;far表示“很”、“极”、“大大地”(much)或“太/过于”(too much)的意思,by far是“最为……/更为……”的意思。二者使用时有下列两点需要注意:

1.far经常用在形容词比较级之前,而by far一般多用在最高级之前,例如:

It is far colder today than yesterday.

今天的天气比昨天冷得多。

Among these five gadgets,this one is by far the most useful.

在这五个新玩意儿中,这个最为有用。

This is by far the better method.

这方法比另一个更完善得多。

2.使用by far时,随后的形容词最高级及比较级都附有定冠词the,而far之后的比较级形容词则没有the.例:

She is by far the best of the students in class.

她是班里最好的学生。

She is far better than other students.

她比其他学生更优秀。

场景应用

卡尔先生打电话到酒店进行了房间的预订工作,酒店的工作人员认真记录了预订信息后,完成了预定。

A:Good morning. This is Room Reservation. May I help you?

B:Yes, I'd like to reserve a room.

A:For which date?

B:From October 5th.

A:For how many nights?

B:For three nights.

A:How many guests will there be in your party?

B:There will be two.

A:What kind of rooms do you prefer?

B:Two single rooms, please.

A:OK. May I have your name, please?

B:Yes, it's Jenny Carl.

A:Thank you. We will be expecting you then.

A:早上好,客房预约部,需要帮助吗?

B:是的,我想预订房间。

A:什么时候?

B:从10月5日起。

A:住几天?

B:三天。

A:你们一行共有多少位客人。

B:有两位。

A:您想要订什么样的房间?

B:要两个单人间。

A:好的,请告诉我您的姓名好吗?

B:好的,珍妮·卡尔。

A:谢谢,我们会恭候你们的到来。

林小姐打电话到酒店为金先生预订了一间客房,并请酒店代为安排接机事宜,酒店的接待人员一一应允。

A:Good morning. This is Room Reservations. May I help you?

B:Yes, I'd like to reserve a room, please.

A:For which date?

B:From June 2nd to June 5th, for three nights.

A:Do you want to reserve a single or a double room?

B:Single.

A:Could you hold the line, please? I'll check our room availability for those days… Thank you for waiting. We have a single at $120 and another at $170.Which one would you prefer?

B:I shall take the one at $170.

A:Certainly. May I have your name, please?

B:Well, it's for Mr. King of Century Business Limited.

A:Thank you. May I have your phone number, please?

B:Yes, the number is 138xxxx8370.

A:138xxxx8370.What time does Mr. King expect to arrive?

B:Around 4:00 p.m., I suppose. Do you have a pick-up service?

A:Yes, we have an airport representative to meet our guests.

B:Thank you. Good-bye.

A:Good-bye.

A:早上好!这里是客户预订部,能为您效劳吗?

B:是的,请给我预订一个房间。

A:请问订在哪天?

B:从6月2号到6月5号,共三天。

A:您要订单人房还是双人房?

B:单人房。

A:请您稍等,待我检查一下那个时间是否有空房……让您久等了,我们还有单人房,有120美元一晚的和170美元一晚的,请问您想要哪一种?

B:我订170美元一晚的客房。

A:好的,请问您贵姓。

B:哦,我是为世界商贸有限公司的金先生预订的。

A:谢谢,能告诉我您的电话号码吗?

B:好的,138××××8370。

A:138××××8370。金先生预计几点到达?

B:我想是下午四点左右,你们提供接机服务吗?

A:是的。我们有一位机场代表迎接我们的客人。

B:谢谢,再见。

A:再见。


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