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使用快递服务的优缺点

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2019年08月17日

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The Pros and Cons of Using a Delivery Service

使用快递服务的优缺点

IN RECENT YEARS, ONLINE food and grocery delivery services have taken off. According to a report from the advisory and market research company Allied Market Research, the global food delivery mobile app market generated $3.79 billion in revenue in 2017 and is expected to net $16.61 billion by 2023.

近年来,在线食品和杂货外卖服务已经开始蓬勃发展。根据咨询和市场研究公司联合调查的一份市场报告,2017年,全球食品外卖移动应用市场创造了37.9亿美元的收入,预计到2023年将净收入166.1亿美元。

使用快递服务的优缺点

And it isn't only food that can be delivered to your door at a minimal cost. With Amazon, you can shop for numerous products, from books to clothes, and provided you pay the $119 annual subscription fee, you can have them delivered without shipping fees within two days, the same day or sometimes even in a few hours. Meanwhile, grocery delivery services have taken off, with companies like Shipt, Instacart and Peapod thriving. What's more, Walmart recently announced that it will be testing a service that will bring groceries to customers' kitchen refrigerators. And with businesses like CarMax and Carvana, you can even buy a new car online and skip meeting with salespeople to have your vehicle transported to your driveway.

不仅以最低的成本将食物送到你家门口。有了亚马逊,你可以购买从书籍到衣服的许多产品,只要你支付119美元的年订阅费,可以在两天内免费送货上门,或者是同一天,有时甚至是几个小时。与此同时,杂货递送服务已经开始出现,Shipt、Instacart和Peapod等公司蓬勃发展。更重要的是,沃尔玛最近宣布,它将测试一项将食品杂货送到顾客厨房里的冰箱的服务。而像CarMax和Carvana这样的公司,你甚至可以在网上买一辆新车,而不用去见销售人员,直接把你的车送到车道上。

But before you get items delivered to your door, you'll want to weigh key benefits and drawbacks and consider whether time-saving apps and resources are worth the cost. Here are the pros and cons of using a delivery service:

但在东西送到你家门口之前,你需要权衡一下它的主要优点和缺点,并考虑一下节省时间的应用程序和资源是否物有所值。以下是使用快递服务的优缺点:

You'll Save Time

你将节省时间

Receiving door-to-door service and carving out extra time for yourself to take care of other errands rather than lugging heavy grocery bags is certainly a key advantage of using a grocery delivery service. But how much time are you saving? According to 2014 data collected by the United States Department of Agriculture, on average, American adults spent 37 minutes in food preparation and cleanup. So, if you use a delivery service every day, you'd save, on average, more than four hours per week.

接受上门服务,为自己腾出额外的时间来处理其他事情,而不是拖着沉重的购物袋,这无疑是使用杂货送货服务的一个关键优势。但是你节省了多少时间呢?根据美国农业部(United States Department of Agriculture) 2014年收集的数据,美国成年人平均花37分钟准备和清理食物。所以,如果你每天都使用快递服务,平均每周可以节省4个多小时。

Convenience Comes at a Cost

便利是有代价的

Restaurant food delivery apps, such as UberEats, GrubHub, DoorDash and Caviar, typically charge 30% to your bill. In Favor's case, the delivery fee usually runs around $6, though it can sometimes be as low as $3, not including processing or booking fees, which can run from 5% to 9%. It's also suggested you tip the driver. Beach says that while she is typically charged $5.65 for the fee and tip for her meal delivery, she usually ends up tipping the driver $1 to $5 more in cash.

UberEats、GrubHub、DoorDash和Caviar等餐厅外卖应用程序通常会向你的账单收取30%的费用。在Favor的案例中,快递费通常在6美元左右,但有时可能低至3美元,不包括手续费或预订费,后者可能在5%到9%之间。还建议你给司机小费。比奇说,虽然她通常要付5.65美元的餐费和送餐的小费,但她通常会给送餐员多1到5美元的现金。

使用快递服务的优缺点

You'll Have Added Time for Other Tasks

你会有更多的时间做其他的事情

While the delivery service charges can add up, in some cases – like if you're sick and don't feel up to going out – a delivery service can be a huge benefit, says Teia Collier, the publisher of Dallas Single Mom.

达拉斯单亲妈妈网站(Dallas Single Mom)的出版人提亚•科利尔(Teia Collier)表示,虽然快递服务的费用可能会增加,但在某些情况下——比如你生病了,感觉无法出门——快递服务可以带来巨大的好处。

You Still May Need to Go to a Physical Store or Branch

你仍然可能需要去实体店或分店

As with paying for any service, the experience can vary, and sometimes you may give up something substantial or innocuous for getting extra time. For instance, if you completely give up visiting your supermarket, you may miss out on seeing a sale or new products that you might want to purchase. You also may need to go back to a physical store if something was delivered to you that wasn't what you expected or you need to make a return.

就像为任何服务付费一样,体验可能会有所不同,有时你可能会为了获得额外的时间而放弃一些实质性的或无伤大雅的东西。例如,如果你完全放弃逛超市,你可能会错过你可能想购买的打折商品或新产品。如果你收到的东西不是你想要的,或者你需要退货,你也可能需要回到实体店。


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