外企白领口语速查速说 Unit 6 业务往来 05 保险索赔

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[00:09.03]保险/索赔 [00:11.32]Insurance/Claim [00:14.18] 给货物投保 [00:15.63] get insurance for our goods [00:20.66]A: Wed like to get insurance for our goods. [00:23.77]B: What kind of insurance policy would you like? [00:27.19]A: Well have our goods covered against FPA [00:30.43](Free from Particular Average). [00:32.77]B: No problem. [00:35.19] 保险条款 insurance clause [00:41.84]A: What do your insurance clauses cover? [00:45.21]B: We can cover all kinds of risks for transportation. [00:49.03]Such as FPA, WPA(With Particular Average), [00:53.43]AR(All Risk), TLO (Total Loss Only), etc. [00:59.40] 保单 application form [01:05.96]A: What risks do you suggest to be covered? [01:09.46]B: Since your goods arent delicate, [01:12.62]we suggest FPA. [01:14.80]A: Ill take you at your word. [01:16.62]B: Ok,please fill in this application form first. [01:22.00] 按发票金额的130％投保 [01:27.60] insure goods at 130% of the invoice value [01:34.76]A: Wed like to arrange insurance on your behalf. [01:38.61]B: Could we ask to have the goods insured for 130% [01:42.43]of the invoice value? [01:44.00]A: Our usual practice is to insure goods at 110% [01:49.18]of the invoice value. [01:51.71] 附加保险费 [01:55.24] extra insurance charge/AP（Additional Premium） [02:02.57]A: Could we ask you to cover other risks besides WPA? [02:07.58]B: If you desire. [02:09.29]A: Are buyers responsible for the extra insurance charges,then? [02:13.80]B: Yes,this is standard practice. [02:17.83] 保险责任有效期 [02:20.45] validity term of insurance responsibility [02:26.48]A: How long is the validity term of insurance responsibility? [02:31.41]B: The insurance period is limited to 30 days [02:34.48]upon discharge of the insured goods from the vessel. [02:37.79]A: We think 30 days is too short. [02:41.33]Could you extend to 50 days? [02:45.20] 保险费率 insurance rate [02:49.80]A: What insurance rate do you think we should get? [02:55.02]B: Insurance rates vary with different types of goods and risks. [03:00.20] 保险费 insurance premium [03:06.76]A: Could you tell us how the insurance premium is calculated? [03:11.08]B: Sure.First the premium rate for your goods should be made clear. [03:16.49]Then consider what risks are covered. [03:20.67] 向…提出索赔 [03:24.34] lodge a claim with...on... [03:27.70]=make/ file/ raise/ present a claim against/ with...for/ on... [03:38.08]A: I have to lodge a claim with your company on bad quality. [03:42.83]B: Whats the matter? [03:44.61]A: Upon the arrival of the last consignment in Shanghai, [03:48.30]it was found that over 30% of the cans were leaking. [03:54.71] 予以补偿 indemnify for the loss [04:01.05]A: We found the peanuts bought from your company shortweight. [04:05.64]B: How can that be? [04:07.14]Well make a thorough investigation. [04:09.86]A: We do hope you would indemnify us for the loss. [04:13.55]B: Well try our best to solve it. [04:17.93] 装运之前严格检验 [04:20.90] wellexamined before shipment [04:25.91]A: I must raise a claim against you on rusty dishwashers. [04:30.17]B: Thats impossible! [04:31.58]Our goods are wellexamined before shipment. [04:35.05]A: According to our spot investigation, [04:37.48]the dishwashers were rusty before shipment. [04:40.23]B: Could I see your certification? [04:43.90] 我们很抱歉不能接受贵方的索赔。 [04:49.12] We regret your claim cant be accepted. [04:54.84]A: How are you going to settle our claim [04:57.34]on your delayed delivery? [04:59.56]B: Its not our fault. [05:01.09]The unexpected dockers strike caused the delay. [05:04.87]A: But youre also responsible for our heavy loss. [05:09.46]B: We regret your claim cant be accepted. [05:13.52] 贵方应该找保险公司索赔。 [05:17.78] The claim should be referred to the insurance company. [05:23.68]A: Ive a complaint to make. [05:26.09]The goods delivered are heavily saturated by water. [05:29.99]B: Since our contract was signed on an FOB basis, [05:34.22]were sorry to refuse your claim. [05:37.65]A: Do you mean its not your responsibility? [05:40.59]B: Yes.The claim should be referred to the insurance company. [05:46.78] 我方愿意赔偿。 [05:49.81] We agree to accept/meet your claim. [05:55.87]A: It left us no choice [05:57.21]but to file a claim on your improper packing. [06:00.96]B: In view of our friendly business relations, [06:03.59]were going to meet your claim. [06:05.27]25% compensation must be made. [06:09.46]A: We really appreciate that. [06:11.40]B: We warrant this kind of mistake wont happen again. [06:16.97] 我们是否可以双方各承担50％？ [06:21.90] Could we propose to settle on the basis of a 50/50 split? [06:26.84]=Ill suggest we go halves with you. [06:32.09]A: Obviously,things have gone beyond our control. [06:35.65]B: Do you mean its nothing to do with you at all? [06:39.12]A: Please calm down. [06:40.21]Could we propose to settle on the basis of a 50/50 split? [06:44.68]B: Well,well think about it.

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保险/索赔
Insurance/Claim
给货物投保
get insurance for our goods
A: Wed like to get insurance for our goods.
B: What kind of insurance policy would you like?
A: Well have our goods covered against FPA
(Free from Particular Average).
B: No problem.
保险条款 insurance clause
A: What do your insurance clauses cover?
B: We can cover all kinds of risks for transportation.
Such as FPA, WPA(With Particular Average),
AR(All Risk), TLO (Total Loss Only), etc.
保单 application form
A: What risks do you suggest to be covered?
B: Since your goods arent delicate,
we suggest FPA.
A: Ill take you at your word.
B: Ok,please fill in this application form first.
按发票金额的130％投保
insure goods at 130% of the invoice value
A: Wed like to arrange insurance on your behalf.
B: Could we ask to have the goods insured for 130%
of the invoice value?
A: Our usual practice is to insure goods at 110%
of the invoice value.
附加保险费
extra insurance charge/AP（Additional Premium）
A: Could we ask you to cover other risks besides WPA?
B: If you desire.
A: Are buyers responsible for the extra insurance charges,then?
B: Yes,this is standard practice.
保险责任有效期
validity term of insurance responsibility
A: How long is the validity term of insurance responsibility?
B: The insurance period is limited to 30 days
upon discharge of the insured goods from the vessel.
A: We think 30 days is too short.
Could you extend to 50 days?
保险费率 insurance rate
A: What insurance rate do you think we should get?
B: Insurance rates vary with different types of goods and risks.
保险费 insurance premium
A: Could you tell us how the insurance premium is calculated?
B: Sure.First the premium rate for your goods should be made clear.
Then consider what risks are covered.
向…提出索赔
lodge a claim with...on...
=make/ file/ raise/ present a claim against/ with...for/ on...
A: I have to lodge a claim with your company on bad quality.
B: Whats the matter?
A: Upon the arrival of the last consignment in Shanghai,
it was found that over 30% of the cans were leaking.
予以补偿 indemnify for the loss
A: We found the peanuts bought from your company shortweight.
B: How can that be?
Well make a thorough investigation.
A: We do hope you would indemnify us for the loss.
B: Well try our best to solve it.
装运之前严格检验
wellexamined before shipment
A: I must raise a claim against you on rusty dishwashers.
B: Thats impossible!
Our goods are wellexamined before shipment.
A: According to our spot investigation,
the dishwashers were rusty before shipment.
B: Could I see your certification?
我们很抱歉不能接受贵方的索赔。
We regret your claim cant be accepted.
A: How are you going to settle our claim
on your delayed delivery?
B: Its not our fault.
The unexpected dockers strike caused the delay.
A: But youre also responsible for our heavy loss.
B: We regret your claim cant be accepted.
贵方应该找保险公司索赔。
The claim should be referred to the insurance company.
A: Ive a complaint to make.
The goods delivered are heavily saturated by water.
B: Since our contract was signed on an FOB basis,
were sorry to refuse your claim.
A: Do you mean its not your responsibility?
B: Yes.The claim should be referred to the insurance company.
我方愿意赔偿。
We agree to accept/meet your claim.
A: It left us no choice
but to file a claim on your improper packing.
B: In view of our friendly business relations,
were going to meet your claim.
25% compensation must be made.
A: We really appreciate that.
B: We warrant this kind of mistake wont happen again.
我们是否可以双方各承担50％？
Could we propose to settle on the basis of a 50/50 split?
=Ill suggest we go halves with you.
A: Obviously,things have gone beyond our control.
B: Do you mean its nothing to do with you at all?
A: Please calm down.
Could we propose to settle on the basis of a 50/50 split?
B: Well,well think about it.