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> 行业英语 > 旅游英语 > 旅游业英语 >  第21篇

旅游业英语 Lesson 21:Dealing with a situation 如何处理突发状况(1)

所属教程:旅游业英语

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第二十一课: 如何处理突发状况

Lesson 21: Dealing with a situation

Page 4 of 7

第二十一课: 如何处理突发状况

Lesson 21: Dealing with a situation

现在让我们继续学习新的对话内容。

Justine: Let me see if I understand you clearly. You were at the festival

with your father?

Mona: Yes, and Leo.

Justine: Leo?

Leo: I was their tour guide.

Justine: I see. So what you are saying is that you were separated from your father.

Mona: Yes.

Justine: Had you arranged a meeting place, Leo?

Leo: Yes I had. But that’s where we were standing when we lost him.

Justine: Is your father elderly, Ms White?

Leo: Not at all.

Justine: Is he frail?

Mona: Well, he is over fifty.

Justine: And how long has he been missing?

Mona: Nearly an hour!

Justine: I see.

请再听一遍这部分对话的录音,我会将这段对话逐句翻译成中文。

杰斯丁: 我先说一遍,看看我是否准确地理解了您的意思。您当时和您的父亲是在元宵节灯会上?

Justine: Let me see if I understand you clearly. You were at the festival with your father?

蒙纳: 是的,我们和利奥在一起。

Mona: Yes, and Leo.

杰斯丁: 怎么会和利奥在一起呢?

Justine: Leo?

利奥: 我是他们的导游。

Leo: I was their tour guide.

杰斯丁: 噢,我明白了。您是说你们两个人和您的父亲走散了。

Justine: I see. So what you are saying is that you were separated from

your father.

Page 5 of 7

蒙纳: 是这样。

Mona: Yes.

杰斯丁: 利奥,你们有没有约定走散后重聚的地点?

Justine: Had you arranged a meeting place, Leo?

利奥: 有啊,可我们恰恰就是在这个地点走散的。

Leo: Yes I had. But that’s where we were standing when we lost him.

杰斯丁: 怀特女士,您的父亲年龄很大吗?他身体弱吗?

Justine: Is your father elderly, Ms White? Is he frail?

利奥: 他的健康状况完全没有问题。

Leo: Not at all.

蒙纳: 但是他已经五十多岁了。

Mona: Well, he is over fifty.

杰斯丁: 他失踪有多少时间了?

Justine: And how long has he been missing?

蒙纳: 快一个小时了。

Mona: Nearly an hour!

杰斯丁: 我明白了。

Justine: I see.

酒店经理明了蒙纳在介绍情况时可能有些夸大其词了。现在让我们一起来听听她是如何与蒙纳一起逐渐澄清事实的。

杰斯丁: 我先说一遍,看看我是否准确地理解了您的意思。

Justine: Let me see if I understand you clearly.

杰斯丁: 您的意思是说您与您的父亲走散了?

Justine: So what you are saying is that you were separated from your father

毫无疑问,在没有弄清楚事实之前我们是不能妄下结论的。而英语中“So what you’re saying is ……”和“Let me see if I understand you clearly” 这两个句式向对方明确表示你对他所讲

Page 6 of 7

的话非常有兴趣,并且在全神贯注地倾听。澄清事实的做法不但有助于听话者了解真相,而且有助于讲话的人冷静下来。现在就让我们跟着老师一起来练习一下这两个句式。

Let me see if I understand you.

Let me see if I understand you clearly.

So what you’re saying is…

So what you’re saying is that your father is missing.

在接下来的对话中,杰斯丁继续提出一系列问题以了解整个事件的严重程度。在与蒙纳的对话过程中,她不断地使用了一个英语中非常有用的短语“I see”, 意思是:我明白了。请注意,在对话过程中类似“I see,” “uh huh”, 或者不断地点头示意,这些都可以向对方表示你在注意倾听他的讲话。另外,在对话过程中看着对方眼睛也可以显示出你非常重视他所讲的话。现在请您跟着老师一起练习“I see”我明白了这个短语。现在让我一起来听一遍这段对话第二部份的录音,请在杰斯丁和利奥的句子之后重复他们的话。

I see.

I see

现在让我们一起来听一遍这段对话第二部分的录音,请在杰斯丁和利奥的句子之后重复它们的话。

Justine: Let me see if I understand you clearly. You were at the festival with your father?

Mona: Yes, and Leo.

Justine: Leo?

Leo: I was their tour guide.

Justine: I see. So what you are saying is that you were separated from your father.

Mona: Yes.

Justine: Had you arranged a meeting place, Leo?

Leo: Yes I had. But that’s where we were standing when we lost him.

Justine: Is your father elderly, Ms White?

Leo: Not at all.

Justine: Is he frail?

Mona: Well, he is over fifty.

Justine: And how long has he been missing?

Mona: Nearly an hour!

Justine: I see.

Page 7 of 7

各位听众朋友,在结束这一课的全部内容之前请您跟着英语老师一起来练习下列句型。

Let me see

Let me see

If I understand you clearly

Is your father,

Is your father,

Is your father elderly?

Let me see

Let me see

If I understand you clearly

Is your father,

Is your father,

Is your father elderly?

好,各位听众朋友,第二十一课到这里就全部结束了。我们会在第二十二课中继续学习如何处理突发状况的内容。

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