旅游业英语 Lesson 22:Dealing with a situation 如何处理突发状况(2)
第二十二讲: 如何处理突发状况
Lesson 22: Dealing with a situation
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接下来让我们一起来听听利奥是如何介绍酒店经理杰斯丁和杰克互相认识的。
利奥: 他的名字叫杰克伟博，这位是杰斯丁，酒店的经理。
Leo: Jack Webber, this is Justine, the manager.
在上一课中，利奥是这样向杰斯丁介绍蒙纳的。
Leo: Excuse me, Justine? Ms White, from Room 311, would like to speak to you.
这样的介绍方式在接转电话的时候也会经常用到。让我们跟着老师一起来练习。
Jack Webber, this is Justine, the manager.
Ms White, from Room 311, would like to speak to you.
让我们一起来听一遍这部份对话的录音，请在利奥和杰斯丁的句子之后重复他们的话。
Justine: And you’ve checked your father’s room?
Mona: Yes. There’s no answer.
Justine: Ms White, is it possible that your father is making his
own way back?
Mona: I don’t know. I would like you to call the police.
Jack: That won’t be necessary.
Mona: Dad, where have you been?
Jack: I went down to the beach. I said goodbye, but you were too busy talking to Leo.
Justine: And you are Ms White’s father?
Leo: Yes. Jack Webber, this is Justine, the manager.
各位听众朋友，您现在收听的是澳大利亚澳洲广播电台为您制作的《旅游业英语》广播教学节目。
我们现在学习的是第二十二课，如何处理突发状况。
Lesson 22: Dealing with a situation
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请注意听下面这段对话的内容，并请您特别注意这部份对话中出现的新词汇和短语。
Jack: Justine, I’m sorry if I caused any trouble. Can I just say that you
have a very good worker in Leo. He’s been more than helpful.Hasn’t he, Mona?
Mona: Oh, I’m sorry I blamed you, Leo, but I was very upset. Maybe we should all go to the lounge and calm down.
Leo: Thank you for your kind invitation, Ms White… but I must go home now.
Jack: And I must go to the Pearl Garden Cabaret. I’ll see you in the morning, Mona!
Mona: Oh!
Justine: Good night, Ms White!
让我们再听一遍这段对话的最后一部分，我会将它们逐句译成中文。
杰克: 杰斯丁，如果我给您造成了任何麻烦的话，我很抱歉。我想和您说的是利奥是一位非常出色的员工。他为我们做了很多超出他职责的事情。我说的对吧，蒙纳?
Jack: Justine, I’m sorry if I caused any trouble. Can I just say that you
have a very good worker in Leo. He’s been more than helpful.
Hasn’t he, Mona?
蒙纳: 噢，利奥，我错怪你了，真是对不起。可是你知道我刚才真的是非常着急。要么我们现在一起到客厅去坐一坐，平静一下好吗?
Mona: Oh, I’m sorry I blamed you, Leo, but I was very upset. Maybe,we should all go to the lounge and calm down.
利奥: 非常感谢您的盛情邀请，怀特女士。不过我现在必须要
回家了。
Leo: Thank you for your kind invitation, Ms White. …but I must go home now.
杰克: 我现在也要去珍珠园夜总会了。明天早上见，蒙纳。
Jack: And I must go to the Pearl Garden Cabaret. I’ll see you in the
morning, Mona!
蒙纳: 哦，天哪!
Mona: Oh!
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杰斯丁: 晚安，怀特女士。
Justine: Good night, Ms White!
您注意到在这段对话中利奥是如何礼貌地回绝蒙纳提出的邀请的吗?请听录音。
蒙纳: 要么我们现在一起到客厅去坐一坐，平静一下好吗?
Mona: Maybe, we should all go to the lounge and calm down.
利奥: 非常感谢您的盛情邀请，怀特女士。不过我现在必须要回家了。
Leo: Thank you for your kind invitation, Ms White… but I must go home now.
利奥以这种非常外交式的词令婉拒了蒙纳的邀请，同时又不让她知道自己的感受。这到真不失为是一种聪明的做法，您说是吗?好，让我们跟着英语老师一起来练习这个非常有用的句型。
Thank you for your kind invitation.
Thank you for your kind invitation.
Thank you for your kind offer.
Thank you for your kind offer.
现在让我们一起再听一遍这段对话的最后一部分，请在利奥和杰斯汀的句子之后跟着重复他们的话。
Jack: Justine, I’m sorry if I caused any trouble. Can I just say that you
have a very good worker in Leo. He’s been more than helpful.
Hasn’t he, Mona?
Mona: Oh, I’m sorry I blamed you, Leo, but I was very upset. Maybe, we should all go to the lounge and calm down.
Leo: Thank you for your kind invitation, Ms White… but I must go home now.
Jack: And I must go to the Pearl Garden Cabaret. I’ll see you in the morning, Mona!
Mona: Oh!
Justine: Good night, Ms White!
好，现在让我们完整地听一遍我们在第二十一课和第二十二课中学习的这段对话全部内容。
Leo: Excuse me, Justine? Ms White, from Room 311, would like to
speak to you.
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Justine: Certainly. How can I help you, Ms White?
Mona: My father is missing. Your receptionist lost him. We were at the festival and I’m sure he’s dead!
Justine: I can see this is very serious. May I suggest you come to my
office?
Mona: I don’t want to go anywhere. I want to find my father. He’s been missing for hours!
Justine: It must be very upsetting for you, Ms White. Let me see if I
understand you clearly. You were at the festival with your
father?
Mona: Yes, and Leo.
Justine: Leo?
Leo: I was their tour guide.
Justine: I see. So what you are saying is that you were separated from your father?
Mona: Yes.
Justine: Had you arranged a meeting place, Leo?
Leo: Yes I had. But that’s where we were standing when we lost him.
Justine: Is your father elderly, Ms White? Is he frail?
Leo: Not at all!
Mona: Well, he is over fifty.
Justine: And how long has he been missing?
Mona: Nearly an hour!
Justine: I see. And you’ve checked your father’s room?
Mona: Yes.
Justine: Ms White, is it possible that your father is making his own way back?
Mona: I don’t know. I would like you to call the police.
Jack: That won’t be necessary.
Mona: Dad, where have you been?
Jack: I went down to the beach. I said goodbye, but you were too busy talking to Leo.
Justine: Ms White, this is your father?
Leo: Yes. Jack Webber, this is Justine, the manager.
Jack: Justine, I’m sorry if I caused any trouble. Can I just say that you
have a very good worker in Leo. He’s been more than helpful.Hasn’t he, Mona?
Mona: I’m sorry I blamed you, Leo, but I was very upset. Maybe, we should all go to the lounge and calm down.
Leo: Thank you for your kind invitation, Ms White, but I must go home now.
Jack: And I must go to the Pearl Garden Cabaret. I’ll see you in the morning, Mona!
Mona: Oh!
Justine: Good night, Ms White!
结束第二十二课之前，请您跟着英语老师一起练习下列短句
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The guest
The guest
From Room 22
Would like
Would like
Would like to speak with you
The guest
The guest
From Room 22
Would like
Would like
Would like to speak with you
各位听众朋友，第二十二课的内容到这里就全部结束了。在第二十三课中我们将学习的对话内容是“退房“。
