服务英语·入住登记 情景对话

服务英语·入住登记 情景对话

1. 预订后入住

R= Receptionist (接待员) G= Guest (宾客)

R: Good afternoon, Can I help you?

下午好，我能为您提供什么帮助吗？

G: Yes, I'd like to check in and I have had a reservation before.

我之前已经预订了，现在想要入住贵酒店。

* * *

R: Certainly. Can I have the name, please?

当然可以，能告诉我姓名吗？

G: My name is White.

怀特。

* * *

R: Ok, your room is 203 on the second floor. Follow me, please.

好的。您的房间号码是二层的203间。跟我走吧。

R: This is your room. How do you like it?

这是您的房间，您觉得怎样？

G: Oh, I like it very much.

嗯，我很喜欢。

* * *

R: I hope you will enjoy your stay in Hongkong.

希望您在香港过得愉快。

G: Sure I will. By the way, When can I have breakfast?

我会的。顺便问一下，几点可以吃早餐。

* * *

R: Breakfast is served between 6:30 a.m. and 9:00 a.m.

早餐是早晨6点30到9点。

G: Thank you.

谢谢。

* * *

R: It's my pleasure.

这是我的荣幸。

2. 登记入住

R= Receptionist (接待员) G= Guest (宾客)

G: I want a double room with a bath. How much do you charge for a day?

我想订一个带浴室的双人间。每天的房价是多少呢？

R: It is one hundred yuan a day including heating fee but excluding service charge.

每天100元，包括取暖费但不包括服务费。

* * *

G: It's quite reasonable.

价格挺合理。

R: How long do you intend to stay in our hotel?

请问您要住多久？

* * *

G: I shall leave in a fortnight (half a month).

我要住两周（半个月）。

R: Have you got through with the check-in procedure?

您已经办好入住手续了吗？

* * *

G: Oh, yes, I'm going to fill in the form of registration right now. Can I book a single room for my friend beforehand as he will arrive inShanghai tomorrow morning?

是的，我现在正要填入住登记表。我能提前为我朋友订一个单人间吗？他明天上午就要到上海了。

R: Sure. Here is the form for reservations. Would you mind filling in this form and pay one hundred yuan in advance for him?

当然可以了，这是预订表格。请您为他填写一下，您还要为他提前预交100元押金。

* * *

G: All right. This is one hundred yuan for he reservation.

好的。给你预订房间的100元。

R: Thank you. This is a receipt of advance payment. Please keep it.

谢谢。这是押金收据。请您收好。