服务英语·会议服务 情景对话

服务英语·会议服务 情景对话

1. 住店客人租会议室

S= Staff (员工) G= Guest (旅客)

S: Good morning, Ms. Lee, how can I help you?

早上好，李女士，我能帮你吗？

G: Yes. Would you please find a room for our business meeting?

是的。你能找一个供我们召开商务会议的房间吗？

* * *

S: Certainly. How many people do you have?

当然。你们有多少人？

G: About six.

大约6人。

* * *

S: That's fine. We have a conference room on executive floor, which can seat up to 8 people. Would you like to have a look?

没关系。我们在行政楼层有一个会议室，可容纳8人。你愿意看看吗？

G: Yes, please.

是的，请。

* * *

S: This room can seat up to 8 people and we offer tea free of charge for your meeting. For you are staying in executive floor, you can use the meeting room two hours complimentary per day.

这个房间可以容纳多达8人，我们为您的会议提供免费的茶。因为您住在行政楼层，您每天可以免费使用会议室两小时。

G: That's great.

那真是太好了。

* * *

S: When will you use it, Ms. Lee?

您要什么时候用呢，李女士？

G: Um, We'll start the meeting at 8 o'clock tomorrow morning.

哦，我们将在明天早上8点开始会议。

* * *

S: May I know how long you will use the meeting room?

我可以知道会议室你要使用多久吗？

G: About 4 hours, and how much does it cost for the extra hours?

大约4小时，额外时间收费多少钱？

* * *

S: The charge for the extra 2 hours is RMB200, Ms. Lee.

额外的2个小时费用是200元，李女士。

G: That's fine.

好的。

* * *

S: And do you need any other facilities for the meeting, like projector or white board?

你还要任何其他设施吗，如投影仪或白板？

G: No, thanks.

不，谢谢。

* * *

S: Ms. Lee, we'll arrange the meeting room for you. The meeting time is from 8:00 to 12:00 tomorrow morning. We'll offer complimentary tea for your meeting, and the room rental is RMB200 after discount.

李女士，我们会为你安排会议室。会议时间是明天上午8:00~12:00。我们将为你的会议提供免费茶水，房间的租金打折后是200元。

G: That's right. Thank you.

没错。谢谢你！

* * *

S: You are welcome.

不客气。

G: Goodbye.

再见。

* * *

S: Goodbye and have a nice day

再见，祝过的愉快。

2. 非住店客人租会议室

S= Staff (员工) G= Guest (旅客)

G: I'd like to arrange a business meeting. Do you have a conference room we could use?

我想举行一商务会议，有这样的会议室吗？

S: Certainly, Sir. We have a conference room for ten people at $150 an hour or a larger room for twenty people for $250 an hour.

当然，先生。我们有可以容纳10人的会议室，每小时150美元，还有可以容纳20人的大一点的房间，每小时250美元。

* * *

G: I'd prefer the smaller room. Can I book it for tomorrow morning at 11 a.m.?

我还是喜欢小一点的房间，我能预订一个明天上午11点的小房间吗？

S: Yes. That would be fine.

行，那样可以。